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Creating Your Account

Most IEC Portal accounts are created from an invitation email. Invitations keep the user linked to the correct student, counselor, branch, and portal role.

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Step 1 - Open your invitation

Look for an email from IEC with an Accept Invitation link. The link opens:
Invitation links expire. If your link is invalid or expired, ask your counselor or an admin to send a new invitation.

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Step 2 - Confirm the account details

The invite page shows the email and role attached to the invitation. Use the same email when signing in later. Students may see pre-filled profile details from their public application. Staff users may see counselor profile fields such as phone, bio, destinations, languages, and specialization.

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Step 3 - Complete the required profile fields

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Step 4 - Finish authentication

Student accounts can continue with the portal sign-in flow after the invite is accepted. Staff accounts may need to connect or create their IEC AuthKit identity before staff access is complete. Follow the AuthKit prompt on the invite page and return to the invitation flow when redirected.

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Step 5 - First portal visit

After sign-in:
  1. Confirm you land in the correct portal.
  2. Open Settings and verify your contact details.
  3. Review your dashboard, tasks, notifications, and messages.
  4. Use Help to replay the guided onboarding tour if needed.

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Common errors